Return Policy

At BeTheGlueDesigns.com, we are committed to your satisfaction. We have a 30-day return policy. Within 30 days of receiving your item, if you are not satisfied with the product, please contact us to return it or exchange it.

Eligibility for Returns

For your item to qualify for a return or exchange, it must be returned in the condition that you received it: unworn or unused.

Initiating a Return

Should you wish to return an item, please reach out to us at customerservice@bethegluedesigns.com. Upon approval of your return request, we will furnish you with a return shipping label and detailed instructions on the return process. It is important that you do not send the item back to us without initiating a return request.

For any inquiries regarding returns, feel free to contact us at the same email address.

Upon Receipt of Damaged or Incorrect Items

If you discover any defects, damages, or discrepancies in your order upon its arrival, please get in touch with us immediately. Promptly reporting these issues allows us to swiftly address and rectify them.

Exchanging Items

To arrange for an exchange, simply email us at customerservice@bethegluedesigns.com, specifying your order number and the details of the item you wish to receive in exchange. This ensures we can process your request accurately and efficiently.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly.